IT Support - Network Support - Network Installation - Computer Support Services
"We offer IT Support, Network Support & Network Installation services "
Silver Support
4 hour response, 8 hour fix response time on desktop hardware/software
2 hour response, 4 hour fix response times on servers
Unrestricted break/fix labour hours
Loan units when available
Call logging + immediate call chasing
Telephone support
Remote admin (with broadband enabled clients)
Network evaluation hardware and software (pre contract acceptance)
Technical / strategic advice (non-deployment)
Critical failure priority
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